Questions, answered.
Will callers know it's an AI?
Yes. Every call starts with one short line saying the caller is speaking to your AI assistant and that the call is recorded. After that it's a natural conversation.
What if a caller wants to speak to a person?
Tel24 transfers the call to you or a member of your team, or takes a callback, whichever you prefer.
How do I get the orders and messages?
Straight after each call, by WhatsApp, Telegram, SMS or email. For takeaways we can also send orders straight into your order system or to a kitchen printer. Ask us what we can connect to yours. Every call is also in your dashboard with the recording, transcript and a short summary.
Do I need a new phone number?
No. You keep your number and forward calls to Tel24, all the time, only after hours, or only when you're busy.
Can it handle my menu or services?
Yes. You give us your menu or service list, prices, hours and the questions people usually ask, and we set it up for you.
Can I train it the way I want?
Yes. You decide how it greets callers, its tone, what it offers and how it answers questions. Tell us what's changed, like a new menu, new prices or holiday hours, and we update it. The more it knows, the smarter it gets.
Does it sound robotic?
No. It uses human-like British voices with natural pacing, so calls feel like a normal conversation. Callers are still told at the start that they are speaking to an AI assistant.
Can it sound local?
Yes. You choose a human-like British voice that suits your business and your area.
How much does it cost?
Plans are monthly and sized to how busy your phone is. Book a demo and we'll recommend the right one.
Answer every call.
See Tel24 answer a call for a business like yours.