Every order taken, even on a Friday night.
When the kitchen's flat out and the phone won't stop, Tel24 picks up. It takes the order in a warm, human-like British voice and sends it straight to you, so orders aren't lost to an unanswered phone.
Takes the order the way you would.
- Takes every item with sizes, extras and allergies
- Collection or delivery, with the address and the time
- Answers “Are you open?”, “Do you deliver to…?” and “How long?”
- Hands the caller to you or takes a callback if they ask for a person
Callers hear one short line at the start saying it's an AI assistant and that calls are recorded. Then it's a normal, friendly conversation.
1 × Large pepperoni, 1 × Chips. Collection 8:15pm.
Kitchen printer · WhatsAppOrders go where you want them.
Pick one or more. The order arrives the moment the call ends.
WhatsApp or Telegram
Each order lands as a message on your phone or the shop's tablet, ready to read out to the kitchen.
Text or email
A simple text or email with the items, the time, and collection or delivery details.
Your order system
We can send orders straight into the system you already use, or print them on a kitchen printer. Ask us what we can connect to yours.
Your dashboard
Every call is logged with the recording, the transcript and a short summary, so you can check any order.
The more you tell it, the smarter it gets.
You decide how it greets callers, its tone, what it always offers and how it answers questions. We set it up with your menu, prices, meal deals, opening hours, delivery area and allergens. Add more whenever you like, and its answers get sharper with every detail.
Warm, natural pacing, not robotic
All conversations and orders on this page are examples.
Answer every call.
See Tel24 answer a call for a business like yours.