How it works

Live in four steps.

You don't need new phones, new numbers or any tech know-how. We set Tel24 up with you, then it answers the calls you send it.

01

Tell us about your business

Your menu or services, prices, opening hours, the areas you cover and the questions callers always ask.

02

Train it your way

How it greets callers, its tone, what it says and asks, the voice it uses and where your orders and messages go.

03

Forward your calls

Send calls to Tel24 all the time, only after hours, or only when you're busy or can't pick up.

04

Every call is handled

Orders, bookings and messages land on your phone, and every call is logged for you to check.

What happens on every call.

From the first ring to the message on your phone.

A customer calls

  • Rings your usual number
  • Day or night, any day
  • Even when your line is busy

Tel24 answers

Says it's an AI assistant and that calls are recorded, then takes the order, booking or message, answers questions, or hands the caller to you.

You get the details

  • WhatsApp, Telegram, SMS or email
  • Or straight into your order system
  • Call log and recording
  • A short summary of each call
What callers hear

Honest from the first hello.

Every call starts with one short line: callers are told they're speaking to your AI assistant and that the call is recorded. Then it's a natural conversation, at the caller's pace.

If someone asks for a person, Tel24 transfers the call to you or takes a callback, whichever you prefer.

Glow Hair Studio
10:24 · 00:48
Tel24Hello, Glow Hair Studio. I'm the salon's AI assistant and calls are recorded. How can I help?
CallerCan I speak to Jade? It's about my colour.
Tel24Jade's with a client right now. Shall I ask her to call you back after 12?
Callback for Jade

Amira, about her colour appointment. After 12 today.

SMS · delivered

Answer every call.

See Tel24 answer a call for a business like yours.

Book a demo