Everything a good receptionist does.
Tel24 handles the calls that come in all day and all night, then hands you the details in a way you can act on straight away.
Takes the order, properly.
Items, sizes and extras, collection or delivery, the address, the caller's name and number. It reads the order back before the call ends, so you get it right first time.
1 × Large pepperoni, 1 × Chips, 2 × Coke
Collection at 20:15 · Dan · 07••• •••219
Fills the diary while you work.
Takes the details and the times that suit the caller, so you can confirm in seconds. Perfect for appointments, viewings, quotes and call-outs.
Cut and colour with Jade · Saturday morning · Amira · 07••• •••541
Valuation for a 3-bed semi, BD20. Free after 5pm weekdays.
Answers the usual questions.
Opening hours, prices, services, the areas you cover, parking, allergens, whatever you give it. Callers get a straight answer, even at midnight.
Knows when to pass it to you.
When a caller asks for a person, Tel24 transfers the call or books a callback. Everything else becomes a clear message: who called, why, and how to reach them.
Burst pipe under the kitchen sink, Leeds. Water's off. Wants a plumber this morning. 07••• •••883
Every call, in one place.
The recording, full transcript, a short AI summary and minutes used for every call, so you always know what was said for you.
Call summary · 23:47
Caller ordered a large margherita and garlic bread for delivery to 14 Mill Lane, LS6. Paying on arrival.
- Sent to
- WhatsApp · Marco
- Voice
- Yorkshire
Example dashboard with sample data.
Answer every call.
See Tel24 answer a call for a business like yours.