For trades

Win the job while you're on one.

You can't answer with your hands in a boiler. Tel24 picks up, takes the job details and sends them to your phone, so the next customer doesn't ring someone else.

On every call

Gets the job details right first time.

  • Takes the job, the address and how urgent it is
  • Takes the best callback number and reads it back
  • Books quote visits and call-outs as requests at times that suit
  • Answers questions about your areas, hours and services
  • Takes a callback request if the caller wants to speak to you

Callers hear one short line at the start saying it's an AI assistant and that calls are recorded. Then it's a normal, friendly conversation in a human-like British voice.

Northgate Plumbing
07:12 · 01:05
Tel24Hi, you're through to Northgate Plumbing. I'm the AI assistant and calls are recorded. How can I help?
CallerOur boiler's packed in. No hot water.
Tel24Sorry to hear that. What's the address, and the best number to call you back on?
New job · Boiler, no hot water

22 Ash Grove, Leeds LS6 · Callback 07700 900218

SMS · delivered

Every job, straight to your phone.

Set up with you, then it answers the calls you send it.

01

Job details

Who called, what's wrong, the address and how urgent it is.

02

Sent to you

By WhatsApp, Telegram, SMS or email the moment the call ends.

03

Callbacks

A clear callback request with the best time to ring.

04

Call history

Every call logged with the recording, transcript and a short summary.

Train it your way

The more you tell it, the smarter it gets.

You decide how it greets callers, its tone, the questions it asks and what it says. Keep your own number, and send calls to Tel24 all the time, after hours, or only when you're busy.

Human-like British voices
Warm, natural pacing, not robotic
Example
“No problem. I've passed that to Dan and he'll call you back this morning.”

All conversations on this page are examples.

Answer every call.

See Tel24 answer a call for a business like yours.

Book a demo